Arjun K is a customer-focused professional with excellent communication and problem-solving skills, capable of handling inquiries across multiple channels such as chat, email, and phone. With experience in using CRM and ticketing systems, he ensures efficient issue resolution while maintaining high customer satisfaction. He is known for his calm, empathetic approach and ability to work under pressure in fast-paced environments. He worked as a Customer Support Executive from May 2024 to February 2025 and previously served as a Business Development Executive at Equiscan Research, Bangalore, where he engaged clients through various platforms, provided exceptional service, maintained CRM records, collaborated with teams, and contributed to customer support strategies and market research. He holds an MBA in Finance & Logistics from East Point College (2021–2023), a BBA in Finance & HR from Bharathiar University (2018–2021), and completed higher secondary education from Guruvayur Devaswom English Medium School (CBSE). Arjun is certified in Tally ERP9, GST (NSDC), and multiple Great Learning certifications including ChatGPT for Accounting, Financial Accounting, Basics of Accounting, Exploratory Data Analysis, and Logistics Management. His technical skills include live chat and email handling, CRM software proficiency, ticketing systems, data entry, MS Office/Google Workspace, reporting, and basic troubleshooting. He also possesses strong soft skills like empathy, active listening, adaptability, and stress management. Fluent in English and Malayalam with intermediate Tamil proficiency, Arjun is a single Indian male born on 22/07/1997 and currently resides in Bangalore.