Job Description:
Skills:

Customer Support associate
Non-Technical
0 to 1 years of experience in troubleshooting, (Any customer Support) .
Excellent communication.
Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
Predominantly Voice Interaction support and also through email, chat & remote support.
Communication skill
Effective relationship with the client.

Shift Rotational Shift
Location :Bangalore

Walkin :
Accenture Bang 3 Tower B Reception
4/1, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka 560029.
Landmark : Opposite to Fire Station.

Documents : Mandate
10th Markes card
2nd puc marks card
Degree certificates , PDC and all semester marks cards
Pan card , Adhar card, Driving and Identification cards
Previous Company Experience letters , offer letters , Pay slip

Salary: INR 1,00,000 – 2,75,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Recruiter Name: Rajath Bangera

Contact Company:Accenture Solutions Pvt Ltd

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Tagged as: cca, cce, CSA, CSE, Customer care, Customer Care Executive, Customer service, customer service associate, Customer service executive, Customer support, Customer Support associate, Customer Support Executive, international call center, Remote Support, Service Level