ob Title – Sales Manager-Used 2 Wheeler Loan
Place of work – Mumbai
Business Unit – Retail Banking
Function – Retail Banking
Job Purpose:
The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team – Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities:
Acquisition of Two-Wheeler loan customers in the identified segment and reference generation from the specified catchment area
Grow the AUM base for Two-Wheeler Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met
Collaborate with the Product Head Two-Wheeler Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST’s are appropriately incentivize.
Ensuring quality portfolio by minimizing delinquency and rejection
Extensive knowledge and understanding of retails assets, products and operations
Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice
Ensure the successful adoption of internal compliances & regulatory framework across the business.
Managerial & Leadership Responsibilities:
Recommend process changes in order to improve service efficiency and quality across the assigned area
Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service
Leverage in-house synergies through collaboration with internal stakeholders”
Attract and retain best-in-class talent for key roles in their reporting structure
Educational Qualifications:
Graduate – Any
Post Graduate – MBA
Experience:
3 + years of relevant experience in Retail Banking
Tagged as: Bank, Fresher, idfc, idfc first bank
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