Configuring involves using proprietary systems and tools to set up and configure tables/parameters in the TBA System as defined by analysis.

Testing involves the preparation of test cases and test data and execution of test activities based on the direction from the SA.

This role is designed as an entry-level position for applicants with strong skill sets in programming (logical reasoning, analytical skills),systems configuration and testing related to systems that support human resource functions.

·        Communication: Actively Participates in huddles/meetings, effective communication through Maestro / Mail, Lync, client team touch base – 10%

·        Operations/Other services/Shared services support –5%

·        Continuous improvement and other client/organization initiatives – 5%.

Client Knowledge and Delivery

·        Reviews client requirements documents and any preliminary test plans, rightly adhere to the due dates and support the client delivery priority.

·        Asks clarifying questions on the stated requirements, and effectively use the handoff time.

·        Utilizes relevant problem-solving resources as needed.

·        Escalates issues when appropriate.

·        Uses typical client requirements documentation to assist with analysis and/or test planning.

·        Identifies needed test cases

·        Completes test plans with test case needs

·        Configures the system to meet analysis specifications.

·        Documents relevant configuration in analysis specifications.

·        Fixes any issues identified via test execution

·        Ability to stress test the system

Behavioral Aspects:

·        Flexible and adapt to changing priorities and deadlines.

·        Open to feedback and responds positively to the development opportunities

·        Work with global teams efficiently and have the relevant task information flowing through all channels (Mail, Lync, Timestamp, Voice call etc.)

·        Keen attention to detail, Resourceful problem solvers Self driven and exhibits keenness to take initiative

Quality and Technical Skills:

·        Knowledge of Software Development Life Cycle (SDLC) principles/concepts.

·        Principles  of automation testing and some exposure might be desirable

·        Knowledge of system testing and software quality assurance best practices and methodologies

·        Ability to break down a complex problem into smaller, more manageable pieces and able to understand and describe the relationships between those pieces (i.e. good analytical skills).

·        Apply basic relational database concepts (e.g. table relationships, keys, SQL and DB2 queries etc).

·        Experience with systems implementations

·        Writes intermediate SQL queries

·        Troubleshoots intermediate system defects and errors

·        Effectively manage tasks, prioritizes and proactively update status to Managers.

·        Should be able to tie test plans to real time customer impact

·        Should be able to think test cases beyond the test plan provided

·        Strong ability and keenness to break the system through testing

·        Good Understanding of Data Analysis

·        Analyzes and debug issues

·        Utilizes relevant problem-solving resources as needed

·        Escalates issues when appropriate.

Communication and Excellence

·        Excellent communication skills (Oral, written and listening ability).

·        Shares information and write and speak concisely

·        Excellent understanding of the organization’s goals and objectives.

·        Assertive. Takes ownership and responsibility for work assigned. .

·        Highly Self Motivated and a team Player.

·        Respect and Dignity for each other to be displayed at all times

·        Analyzes and debug issues

·        Utilizes relevant problem-solving resources as needed

·        Escalates issues when appropriate.

Excellence, People, Integrity, Community :

• Transparent, collaborative team player
• Conducts all business with integrity and upholds behaviors that support Wipro Policies and guidelines (e.g., Code of Conduct, Data Privacy)

·        Participates in community efforts.

·        Decisions are typically guided by functional practices, management precedents and professional standards.

·        Work with global teams efficiently and have the relevant task information flowing through all channels (Mail, Lync, Timestamp, Voice call etc.),

·        Participate in the discussion with the global team and able to provide clear and crisp input as needed.

Participate in Technical/Domain/personal development trainings to enhance own skills.

B. Tech (any specialization), BCA, MCA is preferred.

Graduates with relevant computer diploma’s.

·        Experienced SCSs normally come from the external source, primarily from other technology-related companies with systems implementations & Testing experience.

·        Mobility between India locations basis team alignment/meetings

·        Participation in training sessions, business management routines in office/offsite